Terms & Conditions

WELCOME TO AFRI-FARMERS MARKET AND THANK YOU FOR REGISTERING WITH US! IT IS IMPORTANT THAT YOU REVIEW THIS AGREEMENT BECAUSE, BY ACCESSING THIS WEBSITE, BY PLACING AN ORDER WITH US BY TELEPHONE, EMAIL, OR THROUGH THIS WEBSITE, YOU ARE AGREEING TO THE TERMS AND CONDITIONS THAT GOVERN THE USE OF THE SITE AND THE TERMS UPON WHICH WE AGREE TO DELIVER TO YOU.

By placing an order with us by telephone, email, or online, you agree to the terms of this Agreement which shall cover the terms of our deliveries to you and your use of our website.  This Agreement is between you and AFRI-FARMERS MARKET that states the terms and conditions under which you may use the site and receive deliveries from us.  This Agreement is binding on you whether you purchase from us via the telephone, email, or our website.

 

OUR DELIVERY SERVICE

 

When you place an order, we use all reasonable efforts to deliver to you at the time of your choosing or by 5:00 pm on the day you placed the order. Once you place your order by telephone, email, or online, we will act as bailee for the ordered products. You can modify an existing order at any time up until the order leaves the store by calling our customer service number at +250 785 435 744. Please note that we reserve the right to refuse to offer our service to anyone in case there is a violation of the set rules.  We reserve the right to change the cost of deliveries and/or our delivery fees at any time.

  

PAYMENT

We accept Mobile Money/credit/debit cards. Through Direct Pay Online you can pay your order through our platform as we have integrated their payment gateway. And you receive both notifications from our side and DPO as well.

  

If you want to cancel your entire order, it’s better to cancel it before payment proceeding as we don’t have money r efund option.  This is because online payment charges transaction fees and sometimes needs a few days for liquidation.

 COPYRIGHT AND OWNERSHIP

 

All Site content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are the property of, or duly licensed to, AFRI-FARMERS MARKET LTD. Consent is granted to view all of such things for the sole purpose of placing an order with us. You are not authorized to save or collect any such information. Any other use of materials on this Site, including modification, distribution, or reproduction is strictly prohibited. You acknowledge that Afri-Farmers Market and third-party content providers remain the owners of such material and that you do not acquire any of those ownership rights by downloading copyrighted material. Afri-Farmers Market reserves the right to revoke your use of the Site.

  

YOUR PERSONAL INFORMATION

 

You are responsible for, and agree to pay promptly, all charges to your account, including applicable taxes and purchases by you or anyone you allow to use your credit card or Mobile Money. You agree and accept responsibility for keeping all your account information current, including name, credit card information, telephone number, and e-mail address. You can update your information anytime you place an order. You agree that you will not provide fraudulent information and that you are solely responsible for any information you provide to us. You will comply with all laws applicable to your activities on the Site and with this Agreement.

 

 

Our secure server encrypts your credit card information, among other things so that it cannot be read as the information travels over the Internet. Once we receive your credit card information, it is stored in our secure data center.  AFRI- FARMERS MARKET will exercise commercially reasonable efforts to ensure that your credit card information remains confidential at all times.  When our order form asks users to enter sensitive information, such as a credit card number, that information is encrypted and protected with encryption software.

 MISCELLANEOUS

 

 

This Agreement is effective upon your acceptance as set forth herein and shall continue in full force and effect until terminated. AFRI-FARMERS MARKET may suspend or terminate this Agreement or the AFRI-FARMERS MARKET Service or remove or disable access to any portion of our service at any time for any reason with or without notice to you.  If you do not agree with the terms of this

Agreement, you may terminate your acceptance by emailing us at info@afrifarmersmarket.com

 

 

 

NOTICES

 

We may give notice to you of a change in this Agreement and any other matter through a general posting on the AFRI-FARMERS MARKET Site, or other means determined by the Company.

 

 

ENTIRE AGREEMENT

 

This Agreement and the Privacy Policy referred to herein represent your entire agreement with AFRI-FARMERS MARKET regarding the use of the service and the Site. You agree that this Agreement is not intended to confer and does not confer any rights or remedies upon any person other than you and AFRI-FARMERS MARKET.

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